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Have you ever been a victim of fraud here in Spain? Have you ever bought a defective product, been refused a refund and not known where to go for help? Fear not as help is at hand in the form of the consumer body FACUA.
FACUA-Consumers in Action is a spanish non-governmental and non-profit organization dedicated to the defence of consumers’ rights. FACUA develops international cooperation actions with several consumers organizations to fight abuses and frauds in a globalized market.
Fight Against Fraud
FACUA (Federación de Asociaciones de Consumidores y Usuarios de Andalucía) has a dedicated Website, which is also available in English, Italian and French, and it covers a wide range of consumer info from cars to electricity bills to mobile phones to dentists. If you are looking for advice or want to know which person you need to complain to then visit https://www.facua.org/es/english.php.
